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How do I contact a team

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How do I contact a team Empty How do I contact a team

Post by Staticcole Mon Aug 27, 2012 10:51 am

I woke up this morning and went to get on the game on my phone and saw a message saying this player account was found to have violated the license agreement and has been banned but I have not done anything. I don't understand why I was banned?

Staticcole

Posts : 41
Join date : 2012-07-09

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Post by Armitaage Mon Aug 27, 2012 10:58 am

There should be a link somewhere on darksummoner.com to contact a team, I think. Does the app have any working buttons other than "ok"? The only way I've ever contacted a team has been through the app's help section :/
Armitaage
Armitaage

Posts : 1264
Join date : 2012-08-26
Age : 39

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Post by Staticcole Mon Aug 27, 2012 11:17 am

Yea I found a link to the inquiries and feedback section. I sent an email hopefully they get back to me soon because I really don't understand why the account was banned. I have not done anything that would violate anything. I'm just confused. Hopefully it gets settled soon.

Staticcole

Posts : 41
Join date : 2012-07-09

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Post by Armitaage Mon Aug 27, 2012 11:21 am

I hope it clears up, it's pretty sucky to wake up to that kind of surprise :/
Armitaage
Armitaage

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Post by Staticcole Mon Aug 27, 2012 2:30 pm

Yea. I hope it clears up soon and they are able to unban my account because I really have no idea why they would ban my account. I haven't been using it much lately. Has this happened to anyone else and if so did it get fixed?

Staticcole

Posts : 41
Join date : 2012-07-09

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Post by sokiz Thu Aug 30, 2012 9:02 am

Yea, I'm in the same boat. I am still in the process of waiting for them to reply to my email.
This sucks as I am the clan general and the funds has racked up and no one to upgrade anything Sad

Update: Seems like I wont get unban zzz, but I learnt tat Clan general will automatically get transfer which is good news as the clan has loads of gold unused.
sokiz
sokiz

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Join date : 2012-07-30

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